Effort Certification Login Support
FACO Menu
Logging In
Log into SIMBA at https://www.simba.psu.edu/
- Use your PSU access ID – abc123@psu.edu
- Chrome is the preferred browser for SIMBA
Trouble Logging In?
- Clear your cookies/cache, Knowledge Base Article
- Try an incognito window, Knowledge Base Article
- PSU Password reset: https://accounts.psu.edu/password/forgot
- SIMBA Technical Support Resources –Scroll down to Common Error Messages
- If you receive a Bad Message 431 error, please make sure that you are fully logged out of any other computer/device that you may have used previously and clear your cookies/cache.
- Have a new mobile device or thinking about upgrading? Enroll in MFA, mobile id+
- If on campus and you are having issues try signing into SIMBA with the VPN at times WIFI connections can be weak and prevent connecting to the system.
- If you are using a personal computer, you will need to make sure you have GlobalProtect VPN downloaded, visit https://softwarerequest.psu.edu/
- IT Service Desk via chat, submit a Get Help ticket , call 814-865-4357, or email ITservicedesk@psu.edu